CRM is a community-driven, fully open source, CRM software project. The aim of the project is to provide the best and most open CRM solution with the lowest total cost of ownership to small and medium enterprises. The product is widely used throughout the world, with over a thousand downloads a day and over 1.5 million downloads to date. vtiger CRM has an active community of developers and users, with contributors from many different countries. It is available in many languages, with a strong partner network in dozens of countries.

CRM - Features

Sales Force Automation Customer Support & Service Marketing Automation
Lead Management Trouble Tickets Campaign Management
Account & Contact Management Knowledge Base Mass Mailing
Opportunity Management Customer Self Service E-mail Templates
Sales Quotes Online Knowledge Base Mail Merge Templates
Inventory Management Activity Management Productivity Add-ons
Products Catalog To Dos, Meetings & Calls Email Client
Price Books Recurring Events Outlook Plug-in
Vendor Management Shared Calendar Office Plug-in
Purchase Orders Activity History Thunderbird Extension
Sales Orders E-mail Notifications Customer Portal
Invoices Notes RSS Feeds
Reports & Dashboards Product Customization Security Management
Key Metrics Custom Fields (10 different data objects) User Management
Customizable Reports Pick Lists Profiles
20 Pre-built Reports Custom List Views Roles
20 Pre-built Dashboards Drag & Drop Modules Groups
Report Folders Currency customization Organization-level Access Control

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