PLANTRONICS WORLDWIDE LIMITED WARRANTY
- Saudi Arabia: 800 844 8025
- UAE: 0800 044 18026
- Bahrain: 800 04586
- Oman: 800 75486
- Jordan : 800 22953
- Other regions: +91 124 4545725
Email : firstname.lastname@example.org
The terms of this Plantronics Worldwide Limited Warranty ("Limited Warranty") shall apply to purchases of Plantronics products.
Who does this Limited Warranty cover?
located in Europe and Africa, refer to the "Limited Warranty in Europe
and Africa" terms and conditions which are also provided at
http://www.plantronics.com/warranty for the warranty information and
requirements specific to these regions.
Limited Warranty gives you, the original end-user purchaser, express
limited warranty rights from Plantronics, the manufacturer.
What products does this Limited Warranty cover?
Limited Warranty covers Plantronics products purchased in original
Plantronics packaging from Plantronics, its subsidiaries or its
How to obtain warranty service
purchased in one country or region are eligible for warranty service in
other countries or regions where Plantronics or its authorised service
providers offer warranty service for the same product model number;
however, the Warranty Period provided in the country where the product
was purchased shall apply. The
warranty terms (including those stated here), service availability and
service response times may vary from country or region to country or
region. Standard warranty service response time is subject to
change due to local parts availability. Contact the Plantronics
authorised service provider in your region for details.
obtain warranty service in the United States, visit
www.plantronics.com/warranty to request warranty service in the United
obtain warranty service within Europe and Africa, refer to the "Limited
Warranty in Europe and Africa" terms and conditions which are also
provided at www.plantronics.com/warranty
For warranty service in all other countries, visit www.plantronics.com/warranty or contact your local authorised Plantronics reseller.
What is the Period of Coverage?
term of the warranty begins from the date of purchase. Your dated sales
receipt showing the date of purchase is your proof of purchase. The
warranty period varies by product and is generally 1, 2 or 3 years;
consult your original Plantronics product packaging or user information
provided by Plantronics at the time of purchase for the warranty term
specific to your product ("Warranty Period"). Plantronics' obligation
under this Limited Warranty to repair or replace products that manifest
a defect in materials or workmanship ceases upon the expiration of the
Which products are not covered by this Limited Warranty?
Limited Warranty does not cover: 1) products purchased from an
unauthorised reseller; 2) use of products in call centres not designed
for intensive use; 3) products purchased through online auctions; 4)
products that are operated in combination with software, peripheral or
ancillary equipment such as but not limited to batteries, chargers,
adapters, headsets, connector cables and power supplies ("Ancillary
Equipment") not furnished or otherwise certified by Plantronics for use
with the Plantronics products or any damage to the Plantronics products
or ancillary equipment as a result of such use; 5) damage caused by (a)
accident, fire, misuse, neglect, unusual physical or electrical stress
or modification; (b) improper or unauthorised installation, wiring,
repair, testing or (c) use of the product outside Plantronics published
guidelines; 6) instances in which someone other than Plantronics (or
its authorised service centres) tests, alters, modifies or services the
products in any way; 7) products that have (a) serial numbers or date
tags that have been removed or altered or (b) nonconforming or
non-Plantronics housings or parts; and 8) consumable spare parts and
accessories (unless they are found to be non-functional or broken upon
purchase of product), such as:
- a. Cases and case parts
- b. Modular plugs
- c. Cradles
- d. Headbands
- e. Lanyards
- f. Pouches
- g. Voice tubes
- h. Decorative finishes
- i. Switches
- j. Ear tips, ear tip kits, ear cushions, ear loops and ear budeez
- k. Customer-replaceable standard batteries
What will we do to correct problems?
the Warranty Period, Plantronics will repair or replace, at its
discretion, products that manifest defects in materials or workmanship
if you provide notice to Plantronics and return the product to
Plantronics in the manner described below.
may repair or replace products under this Limited Warranty (a) with new
or previously used products, parts or components equivalent to new in
performance and reliability or (b) with remanufactured products using
new components or new and used or reconditioned components equivalent
to new in performance and reliability or (c) with a product equivalent
to an original product that has been discontinued. If these replaced or
repaired products, parts or components manifest a defect in materials
or workmanship during the greater of 12 months following their repair
and/or replacement or during the remainder of the Warranty Period for
the product they replaced or in which they were installed, Plantronics,
at its discretion, will repair or replace these products or parts.
products sold with customised, user-replaceable batteries manufactured
by Plantronics, in the event the battery fails during the Warranty
Period, Plantronics will replace the battery. For products sold with
batteries that are not user-replaceable, in the event the battery fails
during the Warranty Period, Plantronics will replace the product.
a product or part is replaced, the replacement item becomes your
property and the returned product or part becomes the property of
the unlikely event that your product has recurring failures or
Plantronics is unable to repair or replace the product, Plantronics
will provide you with a replacement product selected by Plantronics
that is the same or equivalent to your product in performance. This is
your exclusive remedy for a defective product.
What exclusions and limitations apply to this Limited Warranty?
MAKES NO OTHER EXPRESS WARRANTY WHETHER WRITTEN OR ORAL AND PLANTRONICS
EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS
LIMITED WARRANTY. TO THE EXTENT ALLOWED BY THE LOCAL LAW OF
JURISDICTIONS OUTSIDE THE UNITED STATES, PLANTRONICS DISCLAIMS ALL
IMPLIED WARRANTIES OR CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FOR ALL
TRANSACTIONS OCCURRING IN THE UNITED STATES, ANY IMPLIED WARRANTY OR
CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY OR FITNESS FOR A
PARTICULAR PURPOSE IS LIMITED TO THE WARRANTY PERIOD AS PROVIDED BY
PLANTRONICS IN THE MATERIALS RECEIVED AT THE TIME OF PURCHASE.
warranty is made that the software provided by Plantronics will meet
your requirements or will work in combination with any hardware or
applications software products provided by third parties, that the
operation of the software products will be uninterrupted or error free
or that all defects in the software products will be corrected.
Limitation of liability
MAXIMUM LIABILITY OF PLANTRONICS UNDER THIS LIMITED WARRANTY IS
EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE
PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF THAT PRODUCT OR ANY
COMPONENT OR PART THAT MALFUNCTIONS IN CONDITIONS OF NORMAL USE. EXCEPT
AS INDICATED ABOVE, IN NO EVENT WILL PLANTRONICS BE LIABLE FOR ANY
DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM,
INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES. PLANTRONICS IS NOT LIABLE FOR ANY CLAIM MADE BY
A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. THIS LIMITATION OF
LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT OR A CLAIM MADE, UNDER
THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND
STRICT PRODUCT LIABILITY), A CONTRACT CLAIM OR ANY OTHER CLAIM. THIS
LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSON. THIS
LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED
PLANTRONICS OR AN AUTHORISED REPRESENTATIVE OF PLANTRONICS OF THE
POSSIBILITY OF ANY SUCH DAMAGES. THIS LIMITATION OF LIABILITY, HOWEVER,
WILL NOT APPLY TO CLAIMS FOR PERSONAL INJURY.
What law governs this warranty?
LIMITED WARRANTY IS GOVERNED BY AND CONSTRUED UNDER THE LAWS OF THE
COUNTRY IN WHICH THE PRODUCT WAS ORIGINALLY PURCHASED. FOR CONSUMER
TRANSACTIONS, THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT,
EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR
MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE
TO THE SALE OF THIS PRODUCT TO YOU.
United States residents, any disputes arising out of this Limited
Warranty or otherwise relating to your purchase of the Plantronics
product that is the subject of this Limited Warranty, whether based on
contract, tort, fraud or any other legal theory, shall be governed by
the law of the state in which you currently reside, without regard to
its conflict-of-law principles.
What other legal rights may exist?
LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE
OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY TO
COUNTRY. SOME STATES AND COUNTRIES DO NOT ALLOW LIMITATIONS ON IMPLIED
WARRANTIES OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL
DETERMINATION OF YOUR RIGHTS.